Key Highlights of the Terms & Conditions
The cards below give a quick overview of the key points. Full details are available further down.
Introduction & General Provisions
This Terms & Conditions This document constitutes a legal agreement between Zvy Tour and its users. When you Zvy Tourby registering or using the platform, you are deemed to have automatically accepted all of these terms and conditions.
Zvy Tour At any time, these Terms & Conditions reserves the right to modify or update these terms. For any significant changes, we will notify you via your registered email or a platform notice. Continued use of the platform after any changes constitutes acceptance of the updated terms.
This Terms & Conditions applies to the Zvy Tour website, mobile site, and all applications. If you do not agree with any part of these terms, please do not use Zvy Tour.
Account Registration & Eligibility
Zvy TourTo open an account with us, you must meet the following requirements:
- You must be at least 18 years must be.
- You must be mentally competent and legally capable of entering into a contract.
- You must have a valid mobile number and email address.
- Opening multiple accounts under the same name is strictly prohibited.
- All information provided at the time of registration must be truthful and accurate.
Identity Verification (KYC)
Zvy Tour We reserve the right to verify your identity at any time — particularly before large withdrawals, a copy of your national ID or passport may be requested. Failure to provide the required documents may result in a temporary account suspension.
The mobile number and email address you provide at registration will be permanently linked to your account. To update these details, please contact customer support.
Deposit, Withdrawal & Payment Policy
Zvy TourThe following payment methods are currently accepted: bKash, Nagad, Rocket, Bank Transfer, and USDT. All transactions are processed in Bangladeshi Taka (BDT).
Deposit Terms
- Minimum deposit amount: ৳500
- Deposits are generally credited to your account instantly.
- Deposits must come from your own funds — third-party payments are not accepted.
- No additional charges are applied to deposits.
Withdrawal Terms
- Minimum withdrawal amount: ৳1,000
- Withdrawals can only be made via the same method used for the deposit.
- Large withdrawals may be held until KYC verification is complete.
- Standard withdrawals are processed within 15 minutes and no later than 24 hours.
- Wagering requirements must be met before withdrawing any bonus winnings.
Zvy Tour reserves the right to suspend any payment and notify the relevant authorities in cases of fraud or suspicious transactions.
Bonus & Promotional Offer Terms
Zvy Tour A variety of bonuses are on offer — welcome bonuses, reload bonuses, cashback, free bets, and VIP rewards. Each bonus comes with its own terms.
General Bonus Terms
- The welcome bonus is available on your first deposit only.
- Each bonus has a specific Wagering Requirement applies (typically 5x to 20x).
- Wagering must be completed within the specified time after claiming a bonus.
- Multiple bonus claims from the same IP address or device are not permitted.
- Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
Zvy Tour We reserve the right to modify, suspend, or cancel any promotion at any time. If an active promotion is discontinued, any bonus already claimed will remain valid.
Betting Rules & Fair Play Policy
Zvy TourThe following rules apply at all times when betting on. These Terms & Conditions Violations may result in bet cancellation and account closure.
Bet Acceptance & Cancellation Policy
- Once a bet is confirmed, it generally cannot be cancelled or amended.
- If a match or event is cancelled, the bet amount will be refunded.
- If incorrect odds are displayed due to a technical error, Zvy Tour We reserve the right to void that bet.
- In live betting, odds change constantly — the odds at the moment your bet is confirmed are final.
Prohibited Activities
- Placing bets using bots or automated software.
- Placing bets using match-fixing or insider information.
- Gaining financial benefits through multiple accounts.
- Accessing or attempting to hack another user's account.
- Exploiting platform vulnerabilities to gain an unfair advantage.
Account Security & Privacy
Your Zvy Tour You are responsible for the security of your account. Please keep the following in mind:
- Use a strong password — combine letters, numbers, and special characters.
- Never share your password or login credentials with anyone.
- Avoid logging in on public Wi-Fi.
- Always log out after using your account.
- If you notice any unauthorized access to your account, contact support immediately.
Zvy Tour We use advanced technology to protect your personal data. To learn more about our privacy practices, Privacy Policy Page View.
Responsible Betting Policy
Zvy Tour believes that betting should be a form of entertainment, not a source of income. We encourage all users to bet responsibly.
Our Responsible Betting Tools
- Deposit Limit: Set a daily, weekly, or monthly deposit limit.
- Betting Limit: Set a maximum stake limit for each bet.
- Self-Exclusion: Temporarily close your own account for a set period.
- Cooling-Off Period: Take a betting break for anywhere between 24 hours and 30 days.
- Reality Check: View session details after a set period of time.
If you notice signs of betting addiction, contact our Responsible Gaming Page Visit us or contact support. Your well-being is our top priority.
Account Suspension & Closure Policy
Zvy Tour We reserve the right to temporarily or permanently close any account for the following reasons:
- This Terms & Conditionsviolates any clause of the
- Registering with false information or failing KYC verification.
- Evidence of fraud, money laundering, or suspicious financial activity.
- If evidence of bot or automated system usage is found.
- Operating multiple accounts.
- Harassment of other users or staff.
If an account is closed, any valid balance (excluding bonuses) will be returned after the investigation is complete. If fraud is established, the entire balance may be forfeited.
Complaints & Dispute Resolution
If you have a dispute regarding any bet or transaction, please contact us within within 30 days Please notify our support team. Complaints raised at a later stage may not be accepted.
- Instant support is available via live chat (24/7).
- Submit a complaint by email: support@zvytour.bet
- Please include your user ID and the date of the incident in the subject line of your complaint.
- An initial response will be provided within 7 business days of receiving your complaint.
Applicable Law & Jurisdiction
This Terms & Conditions Operates in accordance with international betting regulations. Zvy Tour An internationally licensed platform.
In the event of a legal dispute, both parties will first attempt to resolve it through mutual discussion. If that fails, a neutral arbitration process will be followed. If any clause in these terms is found to be invalid or unenforceable, the remaining clauses will continue to apply.
Zvy Tour We are committed to complying with all relevant regulations set by the Government of Bangladesh. Data protection, anti-money laundering, and consumer protection laws are the highest priorities in our operations.