6 Core Principles of Responsible Gaming
At Zvy Tour, we believe entertainment should be safe and within limits. These 6 principles are the foundation of everything we offer.
What responsible gaming is and why it matters
Responsible Gaming It means enjoying betting or gaming as a form of entertainment — without creating financial stress, mental anxiety, or family problems. Zvy TourAt Zvy Tour, we believe a player truly enjoys themselves only when they play mindfully and within their own limits.
Online betting is growing in popularity across Bangladesh. But with that popularity comes a significant responsibility. Many people come for the fun of it at first, only to gradually develop an addiction. The answer to this problem is awareness and taking the right steps.
Zvy Tour's responsible gaming policy is built around the following core goals:
- Helping players build mindful and healthy betting habits.
- Identifying and preventing problem gambling behavior early on.
- Connecting those who seek help with the right information and resources.
- Keeping minors completely away from the platform.
Recognize the Signs of Problem Betting
People often don't realize when their betting habits are heading in a harmful direction. Responsible Gaming Learn to recognize the signs below. If you identify more than one in yourself, take action right away.
Zvy Tour's Responsible Gaming Tools
Zvy Tourwe've built a set of effective tools to help players take back control. Using these tools, you can manage your Responsible Gaming You can manage your habits on your own.
| Tool Name | How to | Type |
|---|---|---|
| Deposit Limit | Set a maximum daily / weekly / monthly deposit limit. | Voluntary |
| Loss Limit | Betting stops automatically once you've lost a set amount. | Voluntary |
| Session Time Limit | There's a daily limit on how long you can play. | Voluntary |
| Reality Check | Pop-up notifications remind you at set intervals. | Automatic |
| Cooling-Off Period | Temporary account suspension from 24 hours up to 6 weeks. | Voluntary |
| Self-Exclusion | Full account lock from 6 months up to 5 years. | Long-Term |
To activate these tools, go to your account settings or contact our support team.
Simple steps to set your limits
Responsible Gaming It all starts with the right plan. Before you start playing on Zvy Tour, follow the steps below:
Ask yourself — are you doing okay?
Answer the following questions honestly. If most of your answers are "Yes", it may be time to seek help.
Advice for Family & Loved Ones
If you believe a family member or someone close to you is struggling with a betting addiction, you can play an important role in helping them. Responsible Gaming You can't do it alone — the support of family matters too.
What you can do:
- Have an open conversation: Express your concerns calmly, without anger or blame.
- Gather information: Learn about problem gambling and understand that it is a behavioral condition.
- Set Your Limits: Stop providing financial support that could be spent on betting.
- Seek professional help: Refer them to a mental health professional.
- Take care of yourself: You're under stress too in this situation — make sure you take care of yourself.
Our strict policy on protecting minors
Zvy Touronly individuals aged 18 and above may register. This isn't just a rule — it's our ethical responsibility. We consistently enforce the following measures:
- Date of birth is verified at the time of registration.
- Age is verified during the KYC process using a national ID card or passport.
- Suspicious accounts are reviewed immediately.
- If confirmed, the minor's account is closed immediately.
A Note to Parents: Keep parental controls enabled on your device. Store your account password and login details somewhere your children cannot access.
Zvy Tour's Responsible Gaming Commitment
We don't just make promises — we back them up with action.
- Ensuring every player has the ability to set their own betting limits.
- Self-exclusion requests are processed within 24 hours.
- Proactively reaching out when problematic behavior is detected.
- No minors or vulnerable individuals to be targeted in betting advertisements.
- Responsible Gaming tools are always free and easily accessible .
- Conducting responsible gaming audits through an independent body every year.