Zvy Tour's Privacy Policy — Your Data Is Our Responsibility

Zvy Tour— welcome to Privacy Policy This document explains what information we collect when you use our website, open an account, or use our services — and why we collect it and how it is used.

We believe that Privacy Privacy is a fundamental right. That is why our entire platform is built to keep your personal information as secure as possible. This policy has been written in plain language with our Bangladeshi users in mind.

This policy may be updated from time to time. For any significant changes, we will notify you via your registered email and post a notice on the website. We recommend checking this page regularly.

Zvy TourWhen you register and use our services at -, we collect various types of information. This data comes from three main sources: what you provide directly, what is automatically collected from your device, and what is obtained through third-party verification processes.

A. Information You Provide Directly

• Full name, date of birth & gender
• Mobile number & email address
• Home address & district/division
• National ID or passport number (for KYC verification)
• Payment details: bKash/Nagad/Rocket number or bank account information
• Profile photo (optional)

B. Automatically Collected Information

• IP address & approximate location
• Device type, operating system & browser information
• Session duration & list of pages visited
• Cookies & tracking tokens
• Login time & logout time

C. Transaction Data

• Deposit & withdrawal history
• Betting history & results
• Bonus & promotion usage records

We use the data we collect solely for specific, legitimate purposes. See the table below for full details:

You may withdraw your consent to receive promotional messages at any time — either through your account settings or by contacting our support team.

Zvy Tour Your personal data is never sold. However, it may be shared with trusted parties in certain specific circumstances:

Parties your data may be shared with:

• Payment processor: bKash, Nagad, Rocket — used solely to process transactions.
• KYC verification agencies: To regulatory authorities for identity verification purposes.
• Law enforcement agencies: Under court order or legal obligation.
• Technology partners: Server hosting & security service providers — bound by strict confidentiality agreements.
• Auditor & Compliance Team: For regulatory reporting purposes.

For international data transfers, we follow international data protection standards and ensure all applicable legal safeguards are in place.

Zvy Tour Cookies and similar technologies are used to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: To maintain your login session and ensure security — these cannot be disabled.
• Performance cookies: To understand which sections of the site are used most — for analytics purposes.
• Functionality cookies: To remember your language preferences and settings.
• Marketing Cookies: To show relevant offers — only with your consent.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features on the site to stop working.

We do not retain your data indefinitely. Each type of information has a defined retention period:

• Account information: For the duration of account activity + 5 years after closure.
• Transaction records: Up to 7 years, as required by law.
• KYC Documents: 5 years after account closure.
• Cookie Information: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.
• Support conversations: 2 years after the issue is resolved.
• Marketing Preferences: Until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be traced back to you.

Zvy Tour- You have full control over your personal information. Your rights are outlined below:

To exercise these rights support@zvytour.bet Reach us by email. We'll respond within 30 days.

Zvy Tour Industry-leading technology is used to keep your data secure. Our security framework operates across multiple layers:

Technical Security

• 256-bit SSL/TLS encryption: Banking-grade encryption for all data transfers.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall & DDoS Protection: Protecting servers from external attacks.
• Automated Threat Detection: Immediate detection of suspicious activity.
• Data Backup: Regular encrypted backups stored across multiple secure locations.

Organizational Security

• Staff are bound by strict confidentiality training and agreements.
• Restricted access policy — only authorized staff can view specific data.
• Regular third-party security audits.
• In the event of a data breach, you will be notified within 72 hours.

Zvy Tour-'s services are strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

Age is verified at the point of registration. If we have reason to believe that a minor has created an account using false information, that account will be suspended immediately and all associated data will be deleted.

This Privacy Policy May be updated over time. If changes are made, we will:

• We will display a prominent notice on the website.
• We will notify you of any updates via your registered email.
• We will update the "Last Updated" date at the top of the page.
• For significant changes, your consent may be requested again.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Email: support@zvytour.bet
• Live chat: Click the icon at the bottom right of the website
• Response Time: We typically respond within 7 business days